Fees

As of March 1, 2024, REDCap is free to UNL users. This removes the setup and annual maintenance fees.

  • MERC is a service center, and does charge for support services. These charges are based on the hourly rate of the staff member doing the work, and there is minimum charge of 1/2 hour per incident. For these services, billing will be done in the following month.

    Services include (but are not limited to):
    • User management, such as adding more than 8 users a month, and/or assigning them to roles;
    • Reviewing and approving changes to projects already in Production;
    • Development of or assistance with REDCap projects;
    • Any other REDCap task that requires intervention by MERC staff. 
  • Any project consuming more than 2000 MB of data will incur a fee of $1 for each 100 MB in excess of 2000 MB. Please note that data consumption includes data transmitted over the network, and that on average, each REDCap web page view consumes about 0.1 MB. Larger projects, projects that allow for uploading of attachments, or projects with more users will naturally consume more data, but the majority of projects will not incur data overages fees.

 Additional concerns:

  • REDCap is HIPAA compliant, and the REDCap servers at UNL are also HIPAA compliant, but no HIPAA data can be added to the UNL REDCap system without prior approval. Should a project require HIPAA data collection, the PI should contact MERC at redcap@unl.edu to discuss the possibility of HIPAA data collection in REDCap.
  • REDCap is highly customizable using custom programming (as in the writing of specialized code). MERC is not able to offer these services at this time, but ITS staff may be able to provide support. Please ask the UNL REDCap Team about what you need – they may be able to assist.